If you are an HR professional, talent manager or business coach, you night be interested in joining us for the next Association for Coaching in Ireland masterclass, ‘The Benefits Of Developing A Coaching Culture‘.

The event will tak place on Tuesday 20 May, 2008 in Dublin and on Wednesday 21 May 2008 in Belfast.

It will feature a case study of how Irish call centre Gem is using coaching to enhance organisational performance and is being led by Andrea Close Quality Manager for Gem, and Carole Pemberton, of Coaching to Solutions.

At this event we will explore a case study of how Gem is creating a coaching culture. Gem was established in 2000 and is a privately owned outsource contact centre based in Belfast delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels.

Employing over 1000 people, Gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards for recruitment, training, innovative use of technology and business development. 

Gem faces the challenges of every call centre - how to engage, motivate and retain a young, educated and mobile workforce, so that its level of service delivery meets client needs.  Their answer has been to develop an approach to coaching that aligns with their culture and values, an approach that makes coaching a part of how people work together.

Details of how to book to attend the Association for Coaching in Ireland masterclass can be found online.

Did you find this article helpful? Then please share it!

If you are a coach working in Ireland you might be interested in the forthcoming conference being hosted by the Coach Institute Of Ireland.

DATE: 17 and 18 May 2008

VENUE: The Radisson SAS Hotel, Dublin Airport

REGISTRATION: Details are on the Coach Institute Of Ireland website or see the booking form here

PRICE: €120 per person 

Some of the subjects to be covered at the Coach Institute of Ireland Conference include:

• Alive at Work: How Coaching can help re-build Employee Engagement
• The Inner Game of Life, Business & Executive Coaching
• CEO’s At The Performance Edge: What Corporate  Executives Value in their Coach
• The Inside Story: Coaching Within the Police Service of Northern Ireland
• Managing Your Career in the 21st Century
• Self Esteem & the Coaching Process
• Core Creativity in Coaching, & Learning Music
•  Perception: How to See the Invisible

I’ll be speaking on the subject of executive coaching and will be sharing how in an increasingly competitive world, more executives and CEO’s are working with a professional coach to support them both professionally and personally.

In the session I will be drawing on my 20 years of executive coaching experience and recent research I have undertaken about what executives look for and value when they work with a coach especially when they are facing the “performance edge” – the tightrope that we all tread between breakthrough and breakdown and how can we as professional coaches ensure that we are equipped to support them.

I’m looking forward to attending the Coach Institute of Ireland and especially to hearing about coaching in the Police Service in Northern Ireland.

Did you find this article helpful? Then please share it!

With the increase in the number of organisations looking to embed coaching into their people and organisational agenda, the question many HR practitioners and executives are now asking is how to ensure that you get a return on investment for coaching.

I am therefore delighted to announce that our next masterclasses for the Association for Coaching in Ireland will be led by Dr Peter Hawkins, Founder of The Bath Consultancy Group and we will be addressing this issue directly.

The events will be taking place on the 1 April 2008 in Dublin and 2 April 2008 in Belfast.

Increasingly organisations that invest in coaching are becoming more discerning and eager to ensure that there is a demonstrable return on the investment being made.  In this master-class, Peter Hawkins will illustrate the key elements that need to be accounted for to ensure the best return on the investment of time and cost.

The key elements for the organisation include:

• Creating an effective coaching strategy
• Three way contracting between coach, coachee and their line manger, with built in reviews where the contracting needs to not only set goals for the coaching but link these to value creation for and through the organisation
• Harvesting the organisational learning from both internal and external coaching relationships while preserving confidentiality
• Targeting coaching on key talent at points of transition.

The key elements for the coach include:

• Developing an approach to coaching that balances the needs of the individual being coached, their organisation and the relationship between the two
• Being clear about the strategy of the organisation and how the individual being coached can increase the value they create
• Effective coaching supervision.

Each of the key elements will be illustrated with best practice from leading firms such as BBC, PricewaterhouseCoopers, Ernst and Young and Standard Chartered Bank.  There will also be practical tools and methods that both coaches and organisations can immediately apply to their own work.

Peter Hawkins is a leading consultant, writer and researcher in organisational strategy, learning, managing complex change, leadership and Board development.

He is the co-author of “Coaching, Mentoring and Organizational Consultancy: Supervision and Development” McGraw-Hill/Open University Press 2006 and the best selling “Supervision in the Helping Professions” Open University Press 1989, 2000 and 2006.

You can book your place to attend the Associaition for Coaching in Ireland Masterclass online - please do ahead of the event as numbers are limited. 

ADDITIONAL RESOURCES

Talking Coaching: resources and guidance for professional coaches, executives and HR and Talent Management leaders interested in the leading edge thinking in the world of professional coaching

Did you find this article helpful? Then please share it!

For those of you who are in the field of coaching or are leaders who are embedding coaching into your organisation, you might be interested in attending the forthcoming Association for Coaching International Conference taking place on 13-14 March 2008 at the Victoria Park Plaza, London. 

The theme this year is “Embracing Excellence” and the conference is relevant if you are an experienced professional coach, if you are an organisation looking to embed coaching to support organisational performance and your talent agenda or if you are providers in the field of coach training.

There will be over 30 workshops to choose from in the five streams:

• Executive Coaching
• Organisational Coaching
• Personal and Business Coaching
• Psychometrics in Coaching
• Advanced Coaching.

I will be speaking on day one with fellow executive coach, Oliver Johnston - we will be sharing research we have undertaken in the area “Coaching at the Performance Edge” with insights about what CEO’s are looking for when working with a coach as they face into the performance edge and what implications that has for executive coaches if they are to be effective in their coaching practice.

You can book your place to attend the conference at the Association for Coaching Conference website.

Additional Resources

Talking Coaching - my business blog and podcast providing resources and tips for professional coaches and leaders interested in embedding coaching in their business

Did you find this article helpful? Then please share it!

If you are someone who is interested in the field of success, you might be interested to attend the forthcoming series of events run by Christopher Howard called “Breakthrough To Success“.

Read on to find out how you can attend at no cost.

The “Breakthrough to Success” programme is a 3 day programme and will include tools and techniques, including Neuro Linguistic Programming (NLP) and Neurological Repatterning.

The dates for the programmes scheduled this year are:

European Tour

- Dublin February 15th - 17th, 2008

- London March 14th - 16th, 2008

USA Tour

- Los Angeles May 16th - 18th, 2008

Australia and New Zealand Tour

- Melbourne February 22nd - 24th, 2008

- Sydney March 28th - 30th, 2008

- Auckland April 4th - 6th, 2008

- Perth April 11th - 13th, 2008

- Brisbane April 18th - 20th, 2008

- Adelaide September 26th - 28th, 2008

You can book your place by using this link - please note that while this says it is an affiliate link actually the cost is free to attend the 3 day workshop - so I do not get a referral fee for anyone who clicks through, but it is the way you can book your place.

I have to say I am intrigued and will be attending the “Breakthrough to Success” event in Dublin - one of my previous clients has raved about his programme and after attending the 3 day event last Spring in the UK she promptly signed up for the US$30,000 programme. So if you do not want to invest at that level, keep your credit card at home!

And has she covered the cost of the training? Well you’ll have to ask me in person as I can not possibly reveal that here!

I have posted a video of the event below so you can check out his style - I’m sure like any strong personal brand he is not for everyone!

If you decide to attend the Dublin “Breakthrough to Success” event - let me know - it would be interesting to share notes.

Did you find this article helpful? Then please share it!