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Have you ever considered using online applications to enhance your business productivity?
On line applications can help you when working with current and potential clients. For example in connection with lead generation, delivering services to our clients and as internal tools in our practice – all of which enhance your productivity and effectiveness.
I was recently approached [...]

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Making a great impression with customers
June 17th, 2007 by Krishna De /

How many times have you walked into a store and looked to make a purchase but the customer experience was so awful that you left without spending a dime?
Or perhaps the last time you went to your dentist you were met by a grumpy receptionist who made you feel as though it was easier to [...]

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Win a copy of “How to Talk to Customers”
June 6th, 2007 by Krishna De /
Posted by Krishna De under Biz Growth Live, Customer service, Free resources

I was speaking with Tom Larkin, the co-author of “How to Talk to Customers”, and my guest for our “Biz Growth Live” interview on the 11 June 2007 when we will be talking about how to create a customer centric culture.
When I was outlining to him the fact that my goal is to not only provide [...]

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[ June 11, 2007; 6:00 pm to 7:00 pm. ] Have you ever wondered what it would take for your clients and customers to consider that doing business with you was MAGIC?

Wouldn’t it be great if you could find a way to connect with your customers so that they felt so good about you, your business and the customer experience with your company that they [...]

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To do or to delegate?
May 14th, 2007 by Krishna De /

So many times I speak to my clients or business colleagues and they are overwhelmed with actions and activities.
In today’s ever fast moving business world we seem to have an ever increasing workload – in fact can you remember the last time when you had everything marked off your to-do list?
One of the challenges in [...]

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